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FAQ and Contact Us

Frequently Asked Questions (FAQs)

Download the Frequently Asked Questions PDF here.

The OneStream Certification Program provides objective-based assessments of OneStream technical expertise through securely proctored, computer-based exams (based on real-world job tasks). Candidates can validate their technical knowledge and competency by becoming OneStream Certified based on their specific area of expertise on OneStream. Successful completion of the program’s current requirements results in the achievement of a OneStream Certification.

Contact Us

Questions? Please contact the Certification team by submitting a case form via the ServiceNow Support Portal.

OneStream Press

Learn about working with OneStream to encourage and support the development of accurate technical textbooks, and also the potential of getting a book off the ground.

OneStream Press

FAQ and Contact Us

Frequently Asked Questions (FAQs)

What is the OneStream Certification Program?

What certifications are currently available?

What is the difference between a certification and a micro-credential?

Where can I find the certification requirements for a OneStream certification?

What is the benefit of becoming OneStream Certified?

What is the format of the exams?

When will a certification exam be retired?

How will I be notified that I have passed an exam?

Why do I see a Pass or Fail result on my exam score report instead of a score?

What happens if I fail?

When will my OneStream certification expire?

How do I extend my certification for the OneStream Certification?

What do I need to do before taking my exam?

How and when do I receive a certificate stating that I am OneStream Certified?

What happens if I fail to take the required action to extend my certification date PRIOR to my expiration date?

How and when do I receive a certificate stating that I am OneStream Certified?

Who do I contact if I need to make changes to my Certification profile?

How can I check on my certification status or check which exams I have passed?

How does an employer or other organization verify an individual’s certified status?

How can I verify my digital credentials to an interested party?

What is OneStream’s Digital Credential and Badging Program and how do I claim my digital credential or badge?

Is training required to become OneStream Certified?

Where can I find sample questions to help me prepare for the exam?

How do I register for a OneStream Certification exam?

How do I get a receipt or invoice for my exam payment?

I had a technical issue with my exam and need to retake it. Who do I contact for assistance?

I failed the exam. Do I have to pay to retake it?

How do I take advantage of an exam discount associated with purchasing a OneStream Book?

Contact Us

OneStream Press

FAQ and Contact Us

Frequently Asked Questions (FAQs)

What is the OneStream Certification Program?

What is the OneStream Certification Program?

What certifications are currently available?

What certifications are currently available?

What is the difference between a certification and a micro-credential?

What is the difference between a certification and a micro-credential?

Where can I find the certification requirements for a OneStream certification?

Where can I find the certification requirements for a OneStream certification?

What is the benefit of becoming OneStream Certified?

What is the benefit of becoming OneStream Certified?

What is the format of the exams?

What is the format of the exams?

When will a certification exam be retired?

When will a certification exam be retired?

How will I be notified that I have passed an exam?

How will I be notified that I have passed an exam?

Why do I see a Pass or Fail result on my exam score report instead of a score?

Why do I see a Pass or Fail result on my exam score report instead of a score?

What happens if I fail?

What happens if I fail?

When will my OneStream certification expire?​

When will my OneStream certification expire?​

How do I extend my certification for the OneStream Certification?

How do I extend my certification for the OneStream Certification?

What do I need to do before taking my exam?

What do I need to do before taking my exam?

How and when do I receive a certificate stating that I am OneStream Certified?

How and when do I receive a certificate stating that I am OneStream Certified?

What happens if I fail to take the required action to extend my certification date PRIOR to my expiration date?

What happens if I fail to take the required action to extend my certification date PRIOR to my expiration date?

How and when do I receive a certificate stating that I am OneStream Certified?

How and when do I receive a certificate stating that I am OneStream Certified?

Who do I contact if I need to make changes to my Certification profile?

Who do I contact if I need to make changes to my Certification profile?

How can I check on my certification status or check which exams I have passed?

How can I check on my certification status or check which exams I have passed?

How does an employer or other organization verify an individual’s certified status?

How does an employer or other organization verify an individual’s certified status?

How can I verify my digital credentials to an interested party?

How can I verify my digital credentials to an interested party?

What is OneStream’s Digital Credential and Badging Program and how do I claim my digital credential or badge?

What is OneStream’s Digital Credential and Badging Program and how do I claim my digital credential or badge?

Is training required to become OneStream Certified?

Is training required to become OneStream Certified?

Where can I find sample questions to help me prepare for the exam?

Where can I find sample questions to help me prepare for the exam?

How do I register for a OneStream Certification exam?

How do I register for a OneStream Certification exam?

How do I get a receipt or invoice for my exam payment?

How do I get a receipt or invoice for my exam payment?

I had a technical issue with my exam and need to retake it. Who do I contact for assistance?

I had a technical issue with my exam and need to retake it. Who do I contact for assistance?

I failed the exam. Do I have to pay to retake it?

I failed the exam. Do I have to pay to retake it?

How do I take advantage of an exam discount associated with purchasing a OneStream Book?

How do I take advantage of an exam discount associated with purchasing a OneStream Book?

Contact Us

OneStream Press

When will my OneStream certification expire?