Commercial Terms and Conditions
About these Terms
This page sets out the terms and conditions (“Terms”) that govern OneStream’s Software as a Service (SaaS) offering. The Terms consist of the: (1) SaaS Agreement (including the: (a) SaaS Support Services and Service Levels and (b) SaaS Data Security Processed and Terms), which sets out the parties’ rights and obligations for the SaaS offering; and (2) Data Processing Agreement which sets out how OneStream will process personal data and comply with applicable data privacy laws. Upon the purchase of OneStream’s SaaS offering, by way of a OneStream Order Schedule executed by both an entity and OneStream, the parties shall be bound by the Terms that are active as of the date of last signature of such OneStream Order Schedule. The Terms may be updated from time to time and replaced versions will be added to the archives below.
If you have any questions, please speak to your OneStream Sales Representative.
SaaS Agreements
SaaS Agreement – January 13, 2025
SaaS Agreement – (EN-FR ) (Ontario) – January 13, 2025
SaaS Support Services and Service Levels – February, 2024
Product Support and Maintenance Policy – December 2024
SaaS Security Terms – February 20, 2025
Data Processing Terms
Data Processing Terms – July 1, 2024
Personal Data Sub-processors – March 22, 2024
Corporate Policies
OneStream Code of Business Conduct and Ethics
T&M Engagement – Scope Based Professional Services Terms & Conditions
T&M Engagement – Scope Based Professional Services Terms & Conditions – September 2024
OnePass Subscription Terms and Conditions
OnePass Subscription Terms and Conditions – September 13, 2024
Training Terms and Conditions
Training Services Terms and Conditions – October 16, 2024
SCA Package Terms and Conditions
SCA Package Terms and Conditions – February 28, 2024
Travel & Expense Policy
Travel & Expense Policy – March 12, 2024
Archive
SaaS Archive
October 31, 2024 – SaaS Agreement
September 3, 2024 – SaaS Agreement
August 9, 2024 – SaaS Agreement – (EN-FR ) (Ontario)
August 9, 2024 – SaaS Agreement
February, 2024 – Product Support and Maintenance Policy
February 16, 2024 – SaaS Agreement
February 16, 2024 – SaaS Agreement – (EN-FR ) (Ontario)
November 15, 2023 – SaaS Agreement
November 15, 2023 – SaaS Agreement – (EN-FR ) (Ontario)
November 15, 2023 – SaaS Support Services and Service Levels
November, 2023 – Sunset Policy
April 25, 2023 – SaaS Agreement
April 25, 2023 – SaaS Agreement – EN/FR (Quebec)
April 6, 2023 – SaaS Support Services and Service Levels
April 6, 2023 – SaaS Agreement
April 6, 2023 – SaaS Agreement – EN/FR (Quebec)
April 6, 2023 – SaaS Security Terms
August 1, 2022 – SaaS Agreement
August 1, 2022 – SaaS Agreement – EN/FR (Quebec)
March, 2022 – SaaS Support Services and Service Levels
March, 2022 – SaaS Data Security Processes and Terms
March 15, 2022 – SaaS Agreement
March 10, 2022 – SaaS Agreement
February 2022 – SaaS Agreement
September, 2021 – SaaS Agreemen
November 15, 2023 – SaaS Agreement – (EN-FR ) (Ontario)
November 15, 2023 – SaaS Support Services and Service Levels
November, 2023 – Sunset Policy
April 25, 2023 – SaaS Agreement
April 25, 2023 – SaaS Agreement – EN/FR (Quebec)
April 6, 2023 – SaaS Support Services and Service Levels
April 6, 2023 – SaaS Agreement
April 6, 2023 – SaaS Agreement – EN/FR (Quebec)
August 1, 2022 – SaaS Agreement
August 1, 2022 – SaaS Agreement – EN/FR (Quebec)
March, 2022 – SaaS Support Services and Service Levels
March, 2022 – SaaS Data Security Processes and Terms
March 15, 2022 – SaaS Agreement
March 10, 2022 – SaaS Agreement
February 2022 – SaaS Agreement
September, 2021 – SaaS Agreement
DPA Archive
September 27, 2021 – Data Processing Agreement
August, 2021 – Data Processing Agreement
June, 2021 – Data Processing Agreement
Data Processing Terms Archive
Data Processing Terms – November 15, 2023
Personal Data Sub-processors – November 30, 2023
Corporate Policies Archive
March, 2023 – Modern Slavery Statement
December, 2021 – Modern Slavery Statement
T&M Engagement – Scope Based Professional Services Terms & Conditions
T&M Engagement – Scope Based Professional Services Terms & Conditions – April 2024
OnePass Subscription Terms and Conditions
OnePass Subscription Terms and Conditions – March 27, 2024
OnePass Subscription Terms and Conditions – February 14, 2024
Training Terms and Conditions Archive
Passport Training Subscription Terms and Conditions – February 14, 2024
Passport Training Subscription Terms and Conditions – January 11, 2024
