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Commercial Terms and Conditions

About these Terms

This page sets out the terms and conditions (“Terms”) that govern OneStream’s Software as a Service (SaaS) offering. The Terms consist of the: (1) SaaS Agreement (including the: (a) SaaS Support Services and Service Levels and (b) SaaS Data Security Processed and Terms), which sets out the parties’ rights and obligations for the SaaS offering; and (2) Data Processing Agreement which sets out how OneStream will process personal data and comply with applicable data privacy laws. Upon the purchase of OneStream’s SaaS offering, by way of a OneStream Order Schedule executed by both an entity and OneStream, the parties shall be bound by the Terms that are active as of the date of last signature of such OneStream Order Schedule. The Terms may be updated from time to time and replaced versions will be added to the archives below.

If you have any questions, please speak to your OneStream Sales Representative.

SaaS Agreements

SaaS Agreement – January 13, 2025

SaaS Agreement – (EN-FR ) (Ontario) – January 13, 2025

SaaS Support Services and Service Levels – February, 2024

Product Support and Maintenance Policy – December 2024

SaaS Security Terms – February 20, 2025

AI Terms - January 13, 2025

Data Processing Terms

Data Processing Terms – July 1, 2024

Personal Data Sub-processors – March 22, 2024

Corporate Policies

Modern Slavery Statement

OneStream Code of Business Conduct and Ethics

T&M Engagement – Scope Based Professional Services Terms & Conditions

T&M Engagement – Scope Based Professional Services Terms & Conditions – September 2024

OnePass Subscription Terms and Conditions

OnePass Subscription Terms and Conditions – September 13, 2024

Training Terms and Conditions

Training Services Terms and Conditions – October 16, 2024

SCA Package Terms and Conditions

SCA Package Terms and Conditions – February 28, 2024

Travel & Expense Policy

Travel & Expense Policy – March 12, 2024

Archive

SaaS Archive

October 31, 2024 – SaaS Agreement

September 3, 2024 – SaaS Agreement

August 9, 2024 – SaaS Agreement – (EN-FR ) (Ontario)

August 9, 2024 – SaaS Agreement

February, 2024 – Product Support and Maintenance Policy

February 16, 2024 – SaaS Agreement

February 16, 2024 – SaaS Agreement – (EN-FR ) (Ontario)

November 15, 2023 – SaaS Agreement

November 15, 2023 – SaaS Agreement – (EN-FR ) (Ontario)

November 15, 2023 – SaaS Support Services and Service Levels

November, 2023 – Sunset Policy

April 25, 2023 – SaaS Agreement

April 25, 2023 – SaaS Agreement – EN/FR (Quebec)

April 6, 2023 – SaaS Support Services and Service Levels

April 6, 2023 – SaaS Agreement

April 6, 2023 – SaaS Agreement – EN/FR (Quebec)

April 6, 2023 – SaaS Security Terms

August 1, 2022 – SaaS Agreement

August 1, 2022 – SaaS Agreement – EN/FR (Quebec)

March, 2022 – SaaS Support Services and Service Levels

March, 2022 – SaaS Data Security Processes and Terms

March 15, 2022 – SaaS Agreement

March 10, 2022 – SaaS Agreement

February 2022 – SaaS Agreement

September, 2021 – SaaS Agreemen

August, 2021 – SaaS Agreement

June, 2021 – SaaS Agreement

November 15, 2023 – SaaS Agreement – (EN-FR ) (Ontario)

November 15, 2023 – SaaS Support Services and Service Levels

November, 2023 – Sunset Policy

April 25, 2023 – SaaS Agreement

April 25, 2023 – SaaS Agreement – EN/FR (Quebec)

April 6, 2023 – SaaS Support Services and Service Levels

April 6, 2023 – SaaS Agreement

April 6, 2023 – SaaS Agreement – EN/FR (Quebec)

August 1, 2022 – SaaS Agreement

August 1, 2022 – SaaS Agreement – EN/FR (Quebec)

March, 2022 – SaaS Support Services and Service Levels

March, 2022 – SaaS Data Security Processes and Terms

March 15, 2022 – SaaS Agreement

March 10, 2022 – SaaS Agreement

February 2022 – SaaS Agreement

September, 2021 – SaaS Agreement

August, 2021 – SaaS Agreement

June, 2021 – SaaS Agreement

DPA Archive

September 27, 2021 – Data Processing Agreement

August, 2021 – Data Processing Agreement

June, 2021 – Data Processing Agreement

Data Processing Terms Archive

Data Processing Terms – November 15, 2023

Personal Data Sub-processors – November 30, 2023

Corporate Policies Archive

March, 2023 – Modern Slavery Statement

December, 2021 – Modern Slavery Statement

T&M Engagement – Scope Based Professional Services Terms & Conditions

T&M Engagement – Scope Based Professional Services Terms & Conditions – April 2024

OnePass Subscription Terms and Conditions

OnePass Subscription Terms and Conditions – March 27, 2024

OnePass Subscription Terms and Conditions – February 14, 2024

Training Terms and Conditions Archive

Passport Training Subscription Terms and Conditions – February 14, 2024

Passport Training Subscription Terms and Conditions – January 11, 2024